Extension Options
How to Chat with Extensions in Your Domain
Chat The Chat feature gives you the ability to chat with any Extension in your domain. You may share attachments and pictures during your chat. You can even switch from Chat directly to a Phone Call (using your desired phone device) or Video Call ...
"Storage Limit Exceeded" Notification
Voicemail Voicemail allows you the freedom to receive a message if you are unavailable to take a live call. Your Voicemail New Folder will allow you to keep up to 25MB of Voicemail storage at any given time. If you do near or exceed your storage ...
Voicemail Settings, Greetings, and Notifications
Voicemail Voicemail allows you the freedom to receive a message if you are unavailable to take a live call. Voicemails may be transcribed for you if you wish. We can even send a copy of your Voicemail to your email and/or a text to your cell phone! ...
How to Access Your Voicemail Messages
Voicemail Voicemail allows you the freedom to receive a message if you are unavailable to take a live call. Voicemails may be accessed from our Mobile App, Web Phone, your physical desk phone, or Portal, making managing your messages a snap! We can ...
How to Text
Texting (SMS/MMS) If your extension has been assigned a registered texting number, you can text from Portal, Web Phone, or your Mobile App. You may both text (SMS) and attach pictures (MMS). You can also call the contact right from the texting ...
Text (SMS) Number Registration FAQs
What is The Campaign Registry? In order to help regulate spam texts, regulation was passed, and the FCC instituted new rules to help make text messaging more secure and trustworthy. Any business that uses SMS texting is now required to register their ...
Portal Faxing
Portal Faxing Portal Faxing is an option that can be added for your domain. When Portal Faxing is enabled, you will still be able to fax from your traditional methods, but will also have the ability to send and/or receive Faxes through Portal. There ...
Persistent Voicemail Reminders
Persistent Voicemail Reminders Voicemail Notifications can be set up to support your needs. In a traditional setup, Voicemail Notifications are sent once to your Email and/or Texting Number. A Persistent Voicemail Reminder is a type of notification ...
How to Receive Notifications by Text
SMS/Text Notifications Voicemail and Missed Call Notifications are an important part of your business. While traditionally these notifications have been sent to your chosen Email Address(es), did you know you can receive Notifications by Text to your ...
How to Set Up Missed Call Notifications
Missed Call Notifications Voicemail allows you the freedom to receive a message if you are unavailable to take a live call. For some domains, it is important to know not just who left a Voicemail , but also who called and did not leave a Voicemail. ...
How to Send and Receive an eFax
"eFax" Service Clarity's eFax service allows you to send and receive secure Faxes, right from your email address. Want to know more about our security and protocols? Click here: Security. How Does eFax Work? Documents sent can be in any of the ...
How to Use an ATA Fax Adapter
ATA Fax Adapter You can now have the convenience of using your fax machine, along with Clarity’s IP fax service. Receive Faxes through your own Fax Machine. Need a Hybrid solution? We can set up your account to receive Faxes through your Fax Machine ...