How to Receive Notifications by Text
SMS/Text Notifications
Voicemail and Missed Call Notifications are an important part of your business. While traditionally these notifications have been sent to your chosen Email Address(es), did you know you can receive Notifications by Text to your cell phone?
- You may receive Notifications to up to 5 total Email Addresses and/or Texting Numbers.
How Do I Send Notifications to My Cell Phone?
- To change or view your Profile Settings, choose your Extension Name in the top right-hand corner of your Portal. A drop-down of options will appear. Choose Profile.
- You must be in your Extension View to adjust your Profile. If you are in your Manager View, click your Profile Name (extension name). then choose My Account to toggle to your Extension view so that you may access your Profile.
- Your Profile menu will appear. Scroll down to Email Addresses.
- Click the Add another email address plus icon to add an additional Notification method. See below for the correct format to send a Notification by text.
- Once you have made your selections, choose Save.
Cell Phone Numbers Must be Entered Using the Following Format
10-digitcellphone@smsgateway.com
Example: If you have an AT&T phone and your number is (555) 555-5555, you would enter 5555555555@txt.att.net as your method.
Popular Cellular Carrier Gateways
| Mobile Carrier | SMS Gateway |
|---|---|
| AT&T | txt.att.net |
| Bell Canada | txt.bell.ca |
| MetroPCS | mymetropcs.com |
| Rogers | pcs.rogers.com |
| Sprint | messaging.sprintpcs.com |
| T-Mobile | tmomail.net |
| Telus | msg.telus.com |
| Verizon | vtext.com |
Need More Information About Options?
Try our Portal Guides! Each Permission Level has a Guide specifically created for them with an interactive Table of Contents so that you may skip quickly to the relevant section.
Admin/Manager Guides
Some Manager permission roles include the ability to assist other User/Extensions with their Voicemail Settings and Notifications.
- "Office Manager" Admin Guide
- "Advanced User" Admin Guide
- "Call Center Supervisor" Admin Guide
- "Site Manager" Admin Guide
Only have access to your own Extension?
Your Extension has access to Voicemail, Profile Settings, Extension Routing, and more!
Want to Learn About the "Persistent" Voicemail Reminder Option?
Click here to learn more: Persistent Voicemail Reminders.
Want to Learn More About Voicemail and Notifications?
Want to learn more about Notification Options?
Give our Customer Service Team a call at 1-800-676-3995! We are available Monday-Friday 8am-9pm EST.
We’re here to help you find better, easier ways to run your business.
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