Call Center Reports The Call Center feature is a comprehensive suite that includes options such as Queue Callback, an Agent Dashboard with login/logout functionality, and a Call Center Live Dashboard. It also provides a Interactive Reporting, and an ...
Call Center Live Dashboard The Live Call Center Dashboard includes the following features, all in one convenient view: Real-time view of Call Queues, including current calls, callers waiting, wait times, and the ability to prioritize waiting callers ...
Clarity Office Anywhere Web Phone Clarity’s Web Phone is a browser-based softphone using the WebRTC standard. This softphone requires no additional software installation and is included with your monthly subscription. Just open the interface in ...
Voicemail Voicemail allows you the freedom to receive a message if you are unavailable to take a live call. Voicemails may be transcribed for you if you wish. We can even send a copy of your Voicemail to your email and/or a text to your cell phone. ...
Voicemail Voicemail allows you the freedom to receive a message if you are unavailable to take a live call. Voicemails may be transcribed for you if you wish. We can even send a copy of your Voicemail to your email and/or a text to your cell phone. ...