Clarity Office Anywhere Web Phone

Call Center Live Dashboard Video

Call Center Live Dashboard

The Live Call Center Dashboard includes the following features, all in one convenient view: 

  1. Real-time view of Call Queues, including current calls, callers waiting, wait times, and the ability to prioritize waiting callers 
  1. 8-hour Active Call Graph for tracking daily trends 
  1. Queue Stats Grid with customizable Service Level Thresholds 
  1. Agent Status with listen-in monitoring capabilities 

Call Center Dashboard Demonstration Video



Looking for the Call Center Reports Video?

Go here for Call Center Reports: Call Center Reports Video.

Need More Information?

To access our Guide and instructions, just click here:  "Call Center Supervisor" Admin Guide.


Want to learn more about other Manager/Supervisor Options?

Give our Customer Service Team a call at 1-800-676-3995!   We are available Monday-Friday 8am-9pm EST. 

Prefer to open a Request?  Click here to open a Ticket Request!

We’re here to help you find better, easier ways to run your business.