Portal: Simultaneous Ring
Portal: Simultaneous Ring
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What is Press One Confirmation (answer/request confirmation)?
Press One Confirmation Press One Confirmation is an option that is available for both Call Queues and Simultaneous Ring Call Routing. Press One Confirmation allows the User to choose to manually accept the inbound call. This is normally used if there ...
"Always" vs. "Simultaneous Ring" Routing
Answering Rules (where the Routing will forward) Time Frames are “when” an Answering Rule takes effect. Answering Rules control “where” the Routing for your calls will go during that Time Frame. Our Answering Rules give you multiple options to ...
Call Queue Routing
Call Queues One of the key features of the Clarity platform is its advance Call Queuing capabilities. Call Queues allow you to create an environment in which your customers will never hear a busy signal and are routed in a proper method, according ...
Clarity Portal Overview
Clarity Portal Overview Want to See More? Portal: Call Handling and Forwarding Phones Portal: Transferring Callers Portal: Setting Up Voicemail Notifications Portal: Simultaneous Ring Portal: Failover Routing Portal: Smart Routing Portal: Live Call ...
How Do I Add an Employee to a Call Queue?
Call Queues One of the key features of the Clarity platform is its advance Call Queuing capabilities. Call Queues allow you to create an environment in which your customers will never hear a busy signal and are routed in a proper method, according ...