Portal: Simultaneous Ring

• Related Articles

• What is Press One Confirmation (answer/request confirmation)?

  Press One Confirmation Press One Confirmation is an option that is available for both Call Queues and Simultaneous Ring Call Routing. Press One Confirmation allows the User to choose to manually accept the inbound call. This is normally used if there ...

• "Always" vs. "Simultaneous Ring" Routing

  Answering Rules (where the Routing will forward) Time Frames are “when” an Answering Rule takes effect. Answering Rules control “where” the Routing for your calls will go during that Time Frame. Our Answering Rules give you multiple options to ...

• Call Queue Routing Options

  Call Queues One of the key features of the Clarity platform is its advance Call Queuing capabilities. Call Queues allow you to create an environment in which your customers will never hear a busy signal and are routed in a proper method, according ...

• "Basic" User Portal User Guide

  What is the Basic Permission Level? "Basic" Permission Level means that your Permission Level has access to your Extension only. Basic Permission Level does not have access to the main domain's Routing or Settings. Basic Permission Level does include ...

• "Call Center Agent" Portal User Guide

  What is the Call Center Agent Permission Level? "Call Center Agent" Permission Level means that your Permission Level has access to your Extension and the ability to see and login to any Call Queue that you have been added to. Call Center Agent ...