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Call Center Reports Video

Call Center Reports

The Call Center feature is a comprehensive suite that includes options such as Queue Callback, an Agent Dashboard with login/logout functionality, and a Call Center Live Dashboard.  


It also provides a Interactive Reporting, and an Emailed Reports option. 


There are five built-in reports for Call Center: 
  1. Queue Stats 
  1. Agent Stats 
  1. Agent Availability 
  1. Dialed Number Stats 
  1. Abandoned Calls 

Call Center Reports (includes Emailed) Demonstration Video





Looking for the Call Center Dashboard Demonstration Video?

Go here for the Dashboard Video: Call Center Live Dashboard Video.

Need More Information?


To access our Guide and instructions, just click here:  "Call Center Supervisor" Admin Guide.


Want to learn more about other Manager/Supervisor Options?

Give our Customer Service Team a call at 1-800-676-3995!   We are available Monday-Friday 8am-9pm EST. 

Prefer to open a Request?  Click here to open a Ticket Request!

We’re here to help you find better, easier ways to run your business.