Jabra headset guides

Jabra Headset Guides




Headsets

At Clarity, we carry noise-cancelling headsets to meet your business needs. 

See our current models and videos below for details!


Jabra Engage 65

The Jabra Engage 65 is an entirely new class of DECT wireless professional headsets and replaces the Pro 9400 series headsets.

  1. Wireless connectivity to a range of up to 490 ft
  2. Advanced noise-cancelling microphone
  3. Up to 13 hours of talk time
  4. Connect to soft phone and desk phone simultaneously



Guides Attached to this Article

  • Quick Start Guide  (connection to Computer and other devices)
  • Data Sheet
  • Technical Specs
  • User Manual
  • Battery Replacement Guide



Jabra Engage 75

The Jabra Engage 75 has all the same features and functionality as the Engage 65, plus:

  • Connect up to five devices simultaneously
  • Bluetooth capable
  • Touchscreen base
  • Neckband included


Guides Attached to This Article
  • Quick Start Guide (connection to Computer and other devices)
  • Data Sheet
  • Technical Specs
  • User Manual
  • Battery Replacement Guide


Pictures, Diagrams, and Videos

Need a close-up look at the Headset?  See below:

Front View




 Back View 

 or 




Videos

Try a how to video!






Headset Connection to a Polycom Phone

Cable Connection

  1. Connect the supplied RJ-9 cable to the blue telephone port on the back of the base station and plug the other end into the telephone headset port on the back of the phone.

  2. If included, remove the EHS cable from the bag and connect it to the red AUX port on the back of the base station and then insert the 5-pin jack to the back of your phone.

  3. Connect the power adapter cable to the yellow port on the back of the base station and to the power outlet.  You will hear music from the base station.

  4. If connecting to a computer, connect the supplied USB cable into the USB port at the back of the base station and then plug into a USB port on your PC/Computer.

Jabra Setup

  1. Place the headset into the base and follow the directions on the base using the + and - on the base to select the proper settings then select to confirm.  (NOTE:  when selecting √ for an option, the option must be in the center of the menu)
    1. Language - English or the language you wish to use
    2. Start Setup - Yes
    3. Set up Desk Phone - Yes
    4. All Cables Connected - Yes
    5. EHS Adapter - Press ++ and choose DHSG  

  2. It will prompt you to Wear Headset.  Put the headset on and choose OK.
    1. Follow directions on base screen and lift handset. Listen to handset.
    2. The Base will now read:   Do you hear Dial Tone? (In handset).  Select Yes if you do.
    3. The Base will now read:  Desk Phone Connected.

  3. Set up Mobile Device? Select No
    1. Your screen will read: Update Completed, Rebooting

  4. Once this is complete you will see Primary Headset Connected on the base screen.

  5. The default Volume is low by design so that you may adjust it to your preference. Adjust the Volume to your preference. 

Program the Headset to the Polycom Phone

After cabling the Headset, set up your Polycom phone to work with the Headset for call control. 

  1. Click the menu button (HOME icon) >> Basic >> Preferences >> Headset >>
    1. Select Headset Memory.
    2. Select Enabled.

  2. Press the back button.

  3. Press Hookswitch mode.
    1. Select Jabra EHS.

  4. Your phone will reboot automatically.



Jabra Setup and Cabling

  1. Place the headset into the base and follow the directions on the base using the + and - on the base to select the proper settings then select  to confirm.  (NOTE:  when selecting √ for an option, the option must be in the center of the menu)
    1. Language - English or the language you wish to use
    2. Start Setup - No.   The Base will automatically reboot. 

  2. Once it reboots, plug the USB cable into the back of the Yealink phone and it will auto configure the headset.

  3. The default Volume is low by design so that you may adjust it to your preference. Adjust the Volume to your preference. 



How Can I Get a Headset?

Just contact your Account Executive at 800-786-6160 for a Quote!

Prefer to contact us another way?  You can also contact us by email or by request form!
By Request: Request Form.



Need Other Phone Options?

Each Permission Level has a Guide specifically created for them with an interactive Table of Contents so that you may skip quickly to the relevant section. 

Admin/Manager Guides

  1. "Office Manager" Admin Guide
  2. "Advanced User" Admin Guide
  3. "Call Center Supervisor" Admin Guide
  4. "Site Manager" Admin Guide

Only have access to your own Extension?  

Your Extension has access to your VoicemailProfile SettingsExtension Routing, and more!  
  1. "Call Center Agent" Portal User Guide
  2. "Basic" User Portal User Guide

Want to Know More About the Web Phone?

Click here for information about our Web Phone:   How to Use Web Phone.



Want to learn more about our Options or need Support?

 

Give our Customer Service Team a call at 1-800-676-3995!   We are available Monday-Friday 8am-9pm EST. 

Prefer to open a Request?  Click here to open a Ticket Request!

We’re here to help you find better, easier ways to run your business.

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