Text to Speech

Text to Speech

Text to Speech Feature

Text to Speech is just one of the ways that our Portal can be customized to work for you.  Text to Speech allows you to type out your Greetings and pick a pre-loaded Voice to read your Greeting.  
  1. Text to Speech is available to use in:   Voicemail Greetings, Recorded Names, Auto Attendants, Music on Hold Introductory and Comfort Messages, and even Messages to Queue Agents.

  2. Text to Speech is great for setting up new employees and quick Auto Attendant updates.  Many domains use this feature as a way to update Daily Specials on the fly or to ensure consistent messaging throughout their business. 

 
How Do I Use Text to Speech?

Use text to speech for Greetings and Menus. 

  1. Just type out your preferred Greeting or Name.
      
  2. Then choose the Language and the preferred Voice.

  3. Use the Play button to preview your Greeting and Voice.
      


How Do I Get Text to Speech for My Domain?

Accounts on the Business Essentials and Business Basics Plans have this feature enabled by default.  Just type and go!

  1. Text to Speech is accessible directly through your Clarity Portal.

*NOTE:   This feature is not available on the Limited Plan. If you would like to add this feature, contact your Account Manager at 800.786.6160 to upgrade your plan. 


Need More Information About Options?

Try our Portal Guides!  Each Permission Level has a Guide specifically created for them with an interactive Table of Contents so that you may skip quickly to the relevant section. 

Admin/Manager Guides

Some Manager permission roles include the ability to assist other User/Extensions with their Voicemail Settings and Notifications. 
  1. "Office Manager" Admin Guide
  2. "Advanced User" Admin Guide
  3. "Call Center Supervisor" Admin Guide
  4. "Site Manager" Admin Guide

Only have access to your own Extension?  

Your Extension has access to Voicemail, Profile Settings, Extension Routing, and more!  
  1. "Call Center Agent" Portal User Guide
  2. "Basic" User Portal User Guide


Want to learn more about Text to Speech?
 

Give our Customer Service Team a call at 1-800-676-3995!   We are available Monday-Friday 8am-9pm EST. 

Prefer to open a Request?  Click here to open a Ticket Request!

We’re here to help you find better, easier ways to run your business.




    • Related Articles

    • How Do I Change a Voicemail Greeting?

      Voicemail Greeting If you need to change your Voicemail Greeting, or if your initial Greeting was set up for you by Clarity, you can update your Voicemail Greeting in Portal, Web Phone, the Mobile App, Clarity Desktop Pro (CDP), or your physical ...

    • Voicemail Settings, Greetings, and Notifications

      Voicemail Voicemail allows you the freedom to receive a message if you are unavailable to take a live call. Voicemails may be transcribed for you if you wish. We can even send a copy of your Voicemail to your email and/or a text to your cell phone! ...

    • "Call Center Supervisor" Admin Guide

      What is the Call Center Supervisor Permission Level? "Call Center Supervisor" Permission Level means that your Permission Level has access both to your own Extension and the ability to view and edit the Call Queues that you have been assigned to. ...

    • How to Add Music and Messages on Hold

      Music and Messages on Hold Music on Hold is sometimes known as "message on hold", depending on how your Domain decides to use this option. You may have Music on Hold for the Domain and also have a separate Music on Hold for your Call Queues. Music on ...

    • How Do I Change the Greeting in My Auto Attendant?

      Auto Attendants Auto Attendants give your Domain the ability to share information and/or give your caller choices before routing the call to you. We will set up all of your Auto Attendants for you initially. After the Auto Attendant(s) are created, ...