How Do I Change the Greeting in My Auto Attendant?
Auto Attendants
Auto Attendants give your Domain the ability to share information and/or give your caller choices before routing the call to you. We will set up all of your Auto Attendants for you initially. After the Auto Attendant(s) are created, you will have the ability to adjust the Greetings and options of the Auto Attendant.
- The Menu Prompt Greeting is the Main Greeting for the Auto Attendant. It will play any time that your Auto Attendant is set to be used in the Call Routing.
How Do I Change or Update the Main Auto Attendant Greeting?
The Menu Prompt Greeting is the Main Greeting for the Auto Attendant. It will play any time that your Auto Attendant is set to be used in the Call Routing.
Instructions
What If I Have a Timed Intro Greeting for a Special?
These types of Greetings are primarily used in Restaurants and similar businesses to play a daily special at a particular time.
- We will set up these Intro Greetings initially and will do all updates for you.
- It is recommended that if an Intro Greeting need to be deleted/removed, that you allow Clarity to remove the Greeting. Incorrect removal of an Intro Greeting can cause the Auto Attendant to not play a Greeting at all or fail to route the call.
- If you should need to make an emergency change to your Greeting, click here to get instructions: How Do I Change an Intro Greeting?
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