Texting Feature (SMS/MMS)

Texting Feature (SMS/MMS)


 



Texting (SMS/MMS)

If your extension has been assigned a registered texting number, you can text from Portal, Web Phone, or your Mobile App  Texting is also available for Users who have Clarity Cellular.
  1. You may both send text messages (SMS) and send pictures (MMS).  

  2. You can also call the Contact from the texting window.



How Do I Add Texting for My Domain?

We are able to add Texting to the phone numbers in your Inventory.  

  1. For more information on how to get a registered texting number, click here:  Text (SMS) Number Registration FAQs.

  2. Once your texting number is registered, we are able to enable texting on the number and assign it to a User/Extension



How Do I Text with My Number?

If you already have a registered texting number and would like to instructions on how to text, click here:  How to Text.



Texting options are available in the Business Essentials plan and above.  

Want to learn more about Texting?

 

Give our Customer Service Team a call at 1-800-676-3995!   We are available Monday-Friday 8am-9pm EST. 

Prefer to open a Request?  Click here to open a Ticket Request!

We’re here to help you find better, easier ways to run your business.



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