How to Set Up the SmartWare Two-Way Texting Option
SmartWare Two-Way Texting Option
Clarity has collaborated with the developers of SmartWare, to implement two-way texting functionality into both SmartWare and the Clarity Voice phone system. This feature allows you to:
- View instant communication in real-time
- Send personalized appointment reminders and confirmations sent directly to your customer, including a photo of their scheduled technician
- Streamline communication with pre-defined message templates for common inquiries or responses
How Do I Set Up My Two-Way Texting?
Once you have added this feature, we will send your credentials and instructions to you via encrypted Email. You will then walk through a simple setup to connect your Extension.
Need any help? Please see the following resources to assist you!
We have also put together our own simple instruction videos to assist you:
SMS Setup
Phone Monitoring Setup
How Do I Get This Feature?
If you are an existing Clarity Voice customer, simply reach out to your Customer Success representative!
Not a Clarity Voice customer yet?
Just contact an Account Executive at 800-786-6160 for a Quote!
Prefer to contact us another way? You can also contact us by email or by request form!
By Request: Request Form.
SMS/Texting options are available in the Business Essentials plan and above.
Want to learn more about Texting?
Give our Customer Service Team a call at 1-800-676-3995! We are available Monday-Friday 8am-9pm EST.
We’re here to help you find better, easier ways to run your business.