SmartWare Two-Way Texting Option Setup Videos

SmartWare Two-Way Texting Option Setup Videos

SmartWare Two-Way Texting Option

Clarity has collaborated with the developers of SmartWare, to implement two-way texting functionality into both SmartWare and the Clarity Voice phone system.  This feature allows you to: 
  1. View instant communication in real-time

  2. Send personalized appointment reminders and confirmations sent directly to your customer, including a photo of their scheduled technician

  3. Streamline communication with pre-defined message templates for common inquiries or responses

How Do I Set Up My Two-Way Texting?

Once you have added this feature, we will send your credentials and instructions to you via encrypted Email.  You will then walk through a simple setup to connect your Extension. 

Need any help?  Please see the following resources to assist you!

SmartWare Website Instructions: Instructions from Website


We have also put together our own simple instruction videos to assist you.


SMS Setup How To Video

 

Phone Monitoring Setup Video




SMS/Texting options are available in the Business Essentials plan and above.  
Want to learn more about Texting?

 

Give our Customer Service Team a call at 1-800-676-3995!   We are available Monday-Friday 8am-9pm EST. 

Prefer to open a Request?  Click here to open a Ticket Request!

We’re here to help you find better, easier ways to run your business.

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