SmartWare Two-Way Texting Option
Clarity has collaborated with the developers of SmartWare, to implement two-way texting functionality into both SmartWare and the Clarity Voice phone system. This feature allows you to:
- View instant communication in real-time
- Send personalized appointment reminders and confirmations sent directly to your customer, including a photo of their scheduled technician
- Streamline communication with pre-defined message templates for common inquiries or responses
How Do I Set Up My Two-Way Texting?
Once you have added this feature, we will send your credentials and instructions to you via encrypted Email. You will then walk through a simple setup to connect your Extension.
Need any help? Please see the following resources to assist you!
We have also put together our own simple instruction videos to assist you.
SMS Setup How To Video
Phone Monitoring Setup Video
SMS/Texting options are available in the Business Essentials plan and above.
Want to learn more about Texting?
Give our Customer Service Team a call at 1-800-676-3995! We are available Monday-Friday 8am-9pm EST.
Prefer to open a Request? Click
here to open a
Ticket Request!
We’re here to help you find better, easier ways to run your business.