Additional Features
How do I Use the Intercom Feature?
Intercom and Paging Need to have Intercom or Paging in your building? Clarity Voice has multiple options for either service! Intercom is the ability to use a phone to auto-start a two-way communication with another phone in your location. Both ...
How Does Full Story Ai for Dealerships Work?
Full Story Ai Full Story Ai gives you a real-time view of all dealership calls and messages in a single interface. Real-time Visibility: Provides a single dashboard to view all customer communications, including calls and texts, in real-time. ...
How Do I Use Caller ID and CNAM?
Caller ID Outbound Business Caller ID comes standard with Clarity service, ensuring that your customers are able to answer or return your calls with ease. Caller ID is the telephone number that is displayed when you make an Outbound call. Your ...
How to Use Teams Connector
Teams Connector Does your business use Microsoft Teams? Add Teams Connector and put the power of Clarity Voice inside Teams. Access the Clarity Portal inside the Teams interface, streamlining business communication and workflow without switching ...
How Do I Use Clarity Connector NAVA?
Clarity Connector NAVA With Clarity Connector NAVA, you can take advantage of features like: Screen Contact Pops Activity Records Integrated Address Book Click-to-Call from your CRM Contact Call History How to Use Clarity Connector NAVA Once Clarity ...
How Do I Use Clarity Video Anywhere?
Video Chat and Meeting Options Our Clarity Video Anywhere app allows you to Video Chat with both internal and external Contacts right from Portal. Meetings and Webinars can be created in Clarity Video Anywhere. Up to 25 participants can attend a ...
Customized Call Disposition
Customized Call Disposition to Call Notes Notes can be added to any Call in your Call History. Notes can be added by Users with Manager permission levels and can also be added by the User/Extension who took the call. Notes allow a User/Extension to ...
Using Text Responder AI
Enhance Your Customer Service with Clarity’s Text Responder AI Text Responder AI transforms customer communication by providing a self-service option to callers and allowing you to deliver automated text messages from your business phone. Your text ...
How do I Page?
Intercom and Paging Need to have Intercom or Paging in your building? Clarity Voice has multiple options for either service! Intercom is the ability to use a phone to auto-start a two-way communication with another phone in your location. Both ...
Text to Speech
Text to Speech Feature Text to Speech is just one of the ways that our Portal can be customized to work for you. Text to Speech allows you to type out your Greetings and pick a pre-loaded Voice to read your Greeting. Text to Speech is available to ...
How to Remove Spam Caller ID Labels
What Causes the “Spam/Scam Likely” designation on a Business Number? Each phone carrier maintains a list of numbers that they determine to be spam risks based on the history of the number. Phone Numbers on this list will have a "spam" label attached ...
Call Recording Redaction
Manual Call Recording Redaction Even for companies who need domain-wide Recording, there are times when it is appropriate to pause Call Recording so that sensitive information can be conveyed. Call Recording can then resume after the information has ...
Call Recording
Call Recording Help your employees learn what they need to be effective with our Call Recording Services for business. Every customer contact is a potential sales and marketing opportunity, and an opportunity to strengthen a customer’s loyalty to ...
User Presence
User Presence The User Presence Feature allows employees to monitor the statuses of other Extensions. It is also known as a User/BLF key when the feature is programmed on the physical phone. BLF keys allow Users to quickly see the availability of ...