API Integrations

Missed Call Text Notify Alerts: Missed Call Alert Notifications by Text


Missed Call Text Notify Alert Feature

Need to Know When a Missed Call Occurs?
  1. Missed Call Text Notify Alert automatically sends a text alert to you and your team members in the event of a Missed Call.

  2. Provides peace of mind and swift turnaround when Missed Calls do occur.

  3. Uses your cell phone's native cell signal to ensure that Alerts are consistent and not dependent on Wi-Fi or Data coverage

About Missed Call Text Notify Alerts


  1. Missed Call Text Notify alerts your chosen Team Members of any Missed Call.

  2. Missed Calls include:  Calls that end in Voicemail, Calls that hang up during Voicemail or Auto Attendant Menu Greeting Playback, and even Calls that hang up while in a Call Queue.

  3. Missed Call Text Notify Alerts also includes the option to track calls that forward to your Answering Service or Call Center Rollover

  4. All Text Alerts include CNAM (when provided by the carrier), Time of Missed Call, and the original Number that was dialed by your caller.

  5. Missed Call Text Notify Alerts are provided by Clarity at no cost to you and do not require TCR Registration for your account.


Missed Call Text Notify Alerts in Action

    1. Your customer calls in to any of your Clarity Voice phone numbers.  If they do not connect with a live agent, a Text Alert is sent to all User Phone Numbershat you have provided to us. 
      This Alert is sent by Clarity's no reply 844-302-2200 number.
      1. If you have also provided an external forwarding number that you would like to track, the Answering Service/Call Center forwarding number will also be displayed as part of your alert.



    2. You may return your Caller's call from your Clarity Go Mobile App or other Clarity Device at any time. 

    3. Missed Calls remain and can be accessed as part of your displayed Call History.


How Do I Get Missed Call Text Notify Alerts?


Just contact Support at 800-676-3995 to turn on this Feature.  You can call or text us!

Prefer to open a Request?  Click here to open a Ticket Request!

Like to Live Chat instead?  Just click the Chat icon in the bottom right of any article to open our Chat screen.

Want to learn more about other Integration Options?

 

Give our Customer Service Team a call at 1-800-676-3995!   We are available Monday-Friday 8am-9pm EST. 

Prefer to open a Request?  Click here to open a Ticket Request!

We’re here to help you find better, easier ways to run your business.


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