How to Contact Our Support Product Experts

How to Contact Our Support Product Experts

How to Contact Us

Clarity Voice is here for you! Our dedicated Product Experts are on hand Monday to Friday, from 8am to 9pm, to help with your phone system inquiries, technical needs, and training opportunities.

From call routing configurations to live troubleshooting, Clarity Voice is dedicated to your success and growth.

For immediate assistance with urgent business impacting matters, please call our Support line directly at 1-800-676-3995.


By Phone

  1. Press 1 – Connect to our Help Desk for assistance with your technical needs (Routing Requests, Profile and User Updates, Network Connection Issues)
  2. Press 3 – Connect to our Installation Dept (Equipment has yet to be installed or in the process of an Installation)
  3. Press 5 – Connect with our Billing Dept for Invoice and Billing inquiries



By Live Chat

Live chat with us:  Monday through Friday, 9am-6 pm EST.   


You can engage in a live chat with a Support Agent by clicking on the Chat Message icon in the bottom right corner of any page within our Help Center:  


Create a Ticket

For Training

Let us empower you! We offer free training, call routing consultation, and account reviews.

If you are an existing account:   Call us at 1-800-676-3995. 

For light training, we will do on-the-spot phone training for you and your staff. 

If you would like to schedule a more in-depth training with our Support team, we will work with you to find a time that is best for you and your staff. 

You can call us or submit a ticket to schedule your training:  Click Here for Our Ticket Form.